Who we are

Our website address is: https://ordermenu.co. References to “our Web site” or “the Web site” are to www.OrderMenu.co References to “we”, “us” and “our” are to OrderMenu.

Privacy Policy and Data Protection

In short:

Your information is only used for the purpose(s) for which it was provided and we will never sell your information to any third party unless you have been advised otherwise at the time of giving your details.

What Information Is Used By OrderMenu?

We use the personal data you provide to supply you with the information, product or advice you have requested.

The information we collect may include.

1.Any personal details you knowingly provide us when contacting us or using our services such as contact forms, emails, telephone calls, forums, letters, etc.

2.In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.

3.Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

4.Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

What We Do With Your Information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);

2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Google reCAPTCHA

Our website is protected by Google’s reCAPTCHA service in order to avoid spam attacks. You can read Google’s Privacy Policy here and their Terms of Service here

Cookies

We may place a cookie on your computer to help us track you throughout our site. We do not use this to gather information to sell on: we do this to help with running scripts such as keeping you logged in.

What Is A Cookie?

A small sweet cake, typically round, flat, and crisp. In computing terms, a cookie is a small text file created by the web server and saved on your PC’s hard drive. The next time you visit the web site the web server will check to see if you have this cookie. If you do, the web server will be able to read its contents.

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. For more general information on cookies see the Wikipedia article on HTTP Cookies

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us, we will use cookies to manage the signup process and general administration. These cookies will usually be deleted when you log out; however, in some cases, they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in to remember this fact; this prevents you from logging in every time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services. We may use cookies to remember if you are already registered and show certain notifications that might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered between pages to process it properly.

From time to time, we offer user surveys and questionnaires to provide you with interesting insights, helpful tools or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or provide accurate results after you change pages.

When you submit data through a form such as those found on contact pages or comment forms, we may set cookies to remember your user details for future correspondence.

In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information is recalled whenever you interact with a page affected by your preferences.

Third Party Cookies

In some exceptional cases, we also use cookies provided by trusted third parties – the following section details which third party cookies you might encounter through this site.

This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, for helping us understand how you use the site and ways to improve your experience. These cookies may track things such as how long you spend on the site and the pages you visit to continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third-party analytics are used to track and measure usage of this site so we can continue to produce engaging content. These cookies may track how long you spend on the site or pages you visit, which helps us understand how we can improve the site for you.

From time to time, we test new features and make subtle changes to how the site is delivered. When we are still trying new features, cookies may be used to ensure that you receive a consistent experience whilst on the site, ensuring we understand which optimisations our users appreciate the most.

As we sell products, we need to understand how many visitors to the site make a purchase; this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times a given ad is shown to you.

For more information on Google AdSense, see the official Google AdSense privacy FAQ.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

In some cases, we may provide you with custom content based on what you tell us about yourself, either directly or indirectly, by linking a social media account. These types of cookies allow us to provide you with content that we feel may be of interest to you.

Several partners advertise on our behalf, and affiliate tracking cookies allow us to see if our customers have come to the site through one of our partner sites. This enables us to credit them appropriately and, where applicable, allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons or plugins on this site to connect with your social network in various ways. Social media sites, including Facebook, Twitter, and Instagram will set cookies through our site for these to work. These cookies may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully, that has clarified things for you. As was previously mentioned, if there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any information you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To receive such information, please send your contact details, including address, to the below email address:

[email protected]

Please note we may charge a fee of £10 + VAT to cover administration expenses concerning the above.

Other Web sites

This privacy policy only covers this website. Any other web sites which may be linked to by our website are subject to their own policy, which may differ from ours.